Contact options
Purple distinguishes the support telephone from its sales line. Use support for an existing order or product enquiry, and retain the receipt if discussing a warranty.
Telephone
Sales enquiries
Purple distinguishes the support telephone from its sales line. Use support for an existing order or product enquiry, and retain the receipt if discussing a warranty.
US
Source: purple.comSource checked Oct 21, 2026
Before you contact Purple
Purple lists a phone contact for product and order support. Check the source for the relevant location and any hours before calling.
- Keep photos of the model or damaged part for the company.
- Keep proof of purchase ready.
- For a service visit, confirm the address privately.
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