Contact options
Telephone
Customer service — Carolinas (Progress)
US
Source: news.duke-energy.comSource checked Sep 10, 2026
Telephone
Customer service — Ohio and Kentucky
US
Source: news.duke-energy.comSource checked Sep 10, 2026
Before you contact Duke Energy
Duke Energy lists a phone contact for customer service — Carolinas. Check the source for the relevant location and any hours before calling.
- Keep photos of the model or damaged part for the company.
- Keep proof of purchase ready.
- For a service visit, confirm the address privately.
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